Ordering Policy

PAYMENT
FELT accepts Visa and Mastercard
Prices are in $USD
Apologies to Canadian customers. However, you will not be charged Tax or Shipping. These are included in the listed price in order to make up for the exchange rate.

PRIVACY POLICY
We respect your privacy and will not sell or distribute any of your contact information

SHIPPING
You can expect to receive your items within 2 weeks of your order. You will be sent an email notification when it is shipped out.

RETURNS
Product may be returned within 30 days of receipt for refund. Do not return without prior authorization. You can make a request with explanation via email: office@feltstudio.com with “Return” in the subject line. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and proof of purchase. If your return is accepted, we’ll send you a return shipping label. FELT does not pay return shipping.

Questions? Contact: office@feltstudio.com